Privacy Policy for Albaraka Insurance
Last Updated: 12 January 2026
1. Introduction
Welcome to Albaraka Insurance Company (“Albaraka Insurance,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data with transparency, integrity, and responsibility.
This Privacy Policy explains how we collect, use, process, and safeguard personal data when you use our website albaraka-insurance.ly, mobile applications, and digital insurance services.
This policy follows international data protection best practices, including the principles of the General Data Protection Regulation (GDPR), and aligns with the 2011 Libyan Constitutional Declaration, which guarantees the right to privacy.
2. Data Controller and Contact Information
Data Controller:
Albaraka Insurance Company
Registered Address:
Aldahra Complex – Aldahra, Tripoli, Libya
Contact Details:
Email: info@albaraka-insurance.ly
Phone: +218-91-628-33-33
3. Categories of Personal Data We Collect
We collect only the minimum personal data necessary to provide insurance services effectively and lawfully.
A. Personal Identification Data
Full name
Phone number
Email address
Residential address
Passport number (only when required for issuing specific insurance policies)
Important Notice:
Date of birth is required exclusively for the issuance of Travel Insurance policies, as it is essential for underwriting, pricing, and determining policy terms.
For all other services, date of birth is not required unless mandated by the policy type or applicable legal or regulatory obligations.
B. Insurance Policy and Service Data
Insurance policy type
Policy number
Coverage details
Claims information
Information related to insured assets (e.g., vehicles or property)
C. Health Information (Where Applicable)
Health-related data may be collected only for life or health insurance products and strictly limited to what is necessary for risk assessment and underwriting, in accordance with applicable safeguards.
D. Technical and Usage Information
IP address
Device type and operating system
Application usage data collected solely for performance improvement and technical support
4. Payment and Financial Information
Important Clarification
Albaraka Insurance does not collect, store, or process any sensitive financial information, including:
Credit or debit card numbers
CVV or security codes
Bank account details
All payments are processed exclusively through licensed and regulated payment gateways operating within Libya, including bank card and electronic wallet providers.
Payment information is entered and processed directly by the payment service providers and does not pass through or get stored on Albaraka Insurance systems.
5. How We Use Personal Data
We use personal data solely for the following purposes:
Issuing and managing insurance policies
Processing and handling insurance claims
Managing user accounts
Communicating with customers regarding services and updates
Improving our digital platforms and service quality
Complying with legal and regulatory requirements
6. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Contractual necessity
User consent, where applicable
Legal and regulatory obligations
Legitimate interests, provided they do not override user rights and freedoms
7. Data Sharing
Personal data may be shared on a limited basis with:
Reinsurance partners
Authorized technical and operational service providers
Government and regulatory authorities, when legally required
We do not sell, rent, or disclose personal data for marketing purposes.
8. International Data Transfers
Where cooperation with international reinsurers is required, personal data may be transferred outside Libya using appropriate contractual and technical safeguards.
9. Data Security Measures
We apply appropriate technical and organizational measures to protect personal data, including:
Data encryption
Role-based access controls
Regular security reviews
Internal privacy and data protection policies
10. User Rights
Users have the right to:
Access their personal data
Request correction or updates
Request deletion of data (subject to legal requirements)
Restrict or object to processing
Request data portability, where applicable
Requests can be submitted to: info@albaraka-insurance.ly
11. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to enhance user experience and analyze platform performance. Cookie settings can be managed through the user’s browser.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.